Shipping & Policies
Everything you need to know about ordering, shipping, returns, and privacy.
Shipping
Handmade Items
- Processing time: 3–5 business days after payment.
- Carrier: USPS (First-Class or Priority, depending on weight).
- Domestic (US): $6.50 flat rate. Free on orders over $75.
- International: $18.00 flat rate. Customs/duties are the buyer's responsibility.
- Tracking: You'll receive a tracking number by email once shipped.
Print-on-Demand Items (Printful)
- Items marked "Ships from printer" are fulfilled by Printful.
- Processing: 2–5 business days at the print facility.
- Delivery: Typically 5–10 business days total (US). International may take longer.
- Shipping cost is calculated per item and shown at checkout.
Redbubble Items
- Apparel, stickers, and merch items link directly to Redbubble's site where fulfillment and shipping are handled entirely by Redbubble.
- Shipping times and costs are shown on Redbubble at checkout.
Digital Downloads
- Digital files (3D models, etc.) are delivered via email after payment.
- No physical shipment — you'll get a download link within minutes.
- If you haven't received your file within 30 minutes, check your spam folder then email me.
Returns & Exchanges
Handmade Items
- If your order arrives damaged or significantly different from the listing, email me within 14 days of delivery with a photo.
- I'll offer a full refund or a replacement — your choice.
- Custom / commission pieces are non-refundable unless damaged in transit.
Print-on-Demand (Printful)
- Printful handles returns for defective or damaged items. Email me and I'll coordinate with them.
- Returns for buyer's remorse are generally not accepted for print-on-demand.
Digital Items
- No returns or refunds on digital downloads, since the file is delivered instantly.
- If you have trouble accessing your files, email me and I'll resend them.
Payments
- All payments are processed securely through PayPal Checkout.
- You can pay with any major credit or debit card, PayPal balance, or Venmo.
- We never see or store your card number — PayPal handles all payment data.
- Prices are listed in USD. PayPal converts currency automatically for international buyers.
Privacy
- The portfolio site uses Plausible Analytics — a privacy-friendly, cookieless analytics service. No personal data is collected or shared.
- When you make a purchase, PayPal shares your name and shipping address with us so we can fulfill your order. We don't use that information for anything else.
- Your email address is used only to send order confirmations, tracking info, and digital file links.
- We don't run ads, sell data, or use tracking cookies.
- The cart on this site is stored in your browser's localStorage — it never leaves your device until you check out.
Questions?
If you have any questions about an order, a product, or these policies, email me and I'll get back to you as soon as possible.